Terms of Service

Agreement to Terms

By accessing or using the Highland Farms Oregon website (“Site”) and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site or our services. These terms apply to all visitors, guests, and users of the Site.

Services

Highland Farms Oregon provides event venue services (weddings, celebrations, retreats), farm tours, Nordic spa sessions, and short-term accommodation rentals at our property in Brightwood, Oregon. Specific terms for each service are provided at the time of booking and may include additional agreements.

Booking & Reservations

• All bookings are subject to availability and confirmation by Highland Farms.
• A deposit may be required to secure your reservation. Deposit amounts and payment terms are specified at the time of booking.
• By booking, you agree to the pricing, dates, and specific terms communicated during the reservation process.
• Farm tour and spa bookings are made through our scheduling partner (Acuity Scheduling) and are subject to their terms of service in addition to ours.
• Accommodation bookings may be made through our booking partner (Hospitable) and are subject to their terms in addition to ours.

Cancellation & Refund Policy

• Farm tours & spa sessions: Cancellations must be made at least 24 hours before your scheduled appointment for a full refund. Cancellations within 24 hours are non-refundable.
• Accommodations: Cancellation terms vary by property and booking date. Specific cancellation policies are provided at the time of booking.
• Weddings & events: Cancellation and refund terms are outlined in your individual event agreement. Deposits are generally non-refundable. Please discuss your specific terms with our events team.
• Weather: Highland Farms reserves the right to cancel or reschedule outdoor activities due to severe weather. In such cases, a full refund or reschedule will be offered.

Property Rules & Guest Conduct

• No outside pets allowed. Service animals are permitted in accordance with ADA requirements.
• Guests must follow all safety instructions provided by Highland Farms staff, particularly around animals and farm equipment.
• Smoking is prohibited inside all structures. Designated smoking areas may be available upon request.
• Guests are responsible for the conduct of all members of their party, including children.
• Highland Farms reserves the right to remove any guest who engages in disruptive, dangerous, or disrespectful behavior without refund.
• Maximum occupancy limits must be respected for all accommodations and event spaces.

Assumption of Risk & Liability

Highland Farms is a working farm with live animals, natural terrain, and outdoor environments. By visiting our property, you acknowledge and accept the inherent risks associated with:

• Interaction with animals (Scottish Highland Cows, sheep, poultry, dogs, etc.)
• Walking on uneven, natural terrain including forest paths, gravel, and grass
• Use of spa facilities including saunas and cold plunge
• Outdoor weather conditions

To the maximum extent permitted by law, Highland Farms Oregon, its owners, employees, and agents shall not be liable for any personal injury, property damage, or loss arising from your use of our property or services, except in cases of gross negligence or willful misconduct.

Photography & Media

By visiting Highland Farms, you consent to being photographed or recorded for promotional purposes unless you notify us in writing prior to your visit. Highland Farms may use photographs taken on the property for marketing, social media, and website content.

If you wish to opt out of promotional photography, please inform our team at check-in or via email at events@highlandfarms-oregon.com.

Intellectual Property

All content on this website — including text, photographs, illustrations, logos, and design — is the property of Highland Farms Oregon and is protected by copyright law. You may not reproduce, distribute, or use any content from this Site without prior written permission.

Website Use

• You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the Site.
• You agree not to submit false information through our inquiry forms.
• We reserve the right to modify, suspend, or discontinue any part of the Site at any time without notice.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Clackamas County, Oregon.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the revised terms.

Contact Us

If you have questions about these Terms of Service, contact us:

Highland Farms Oregon
21261 East Little River Road, Brightwood, OR 97011
Email: events@highlandfarms-oregon.com
Phone: (831) 214-2053