Last Updated: [January 23, 2026]

Highland Farms’ Privacy Policy

1. Introduction

Highland Farms Oregon LLC (we, us, our) is committed to protecting your privacy. This Privacy

Policy explains how we collect, use, and protect your information when you use our website and

services, including SMS marketing, email marketing, appointment reminders, and website

tracking tools. By using our services or opting into our communications, you agree to this

Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact information

We may collect your name, email address, phone number, and mailing address when you

submit forms, book appointments, request information, or otherwise provide it to us.

Communications data

If you opt in, we collect your messaging preferences and maintain records of consent and opt

out activity related to SMS and email communications.

Usage and device information

We may use cookies, pixels, and analytics tools to collect information about how you use our

website. This may include your IP address, browser type, pages visited, and interaction data.

Appointment and service data

If you schedule appointments or use our services, we may collect details associated with those

interactions.

3. How We Use Your Information

We use your information to:

● Provide requested services and customer support

● Send appointment confirmations and reminders

● Send SMS and email communications that you have explicitly consented to receive

● Improve our website and marketing performance using analytics

● Maintain compliance records related to consent and opt outs

● Protect our business and users, including fraud and security monitoring

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how

our website is used. You can control cookies through your browser settings. Some features may

not work correctly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information. We do not share mobile phone numbers, SMS opt in

data, or consent information with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service providers

We may share information with trusted vendors who help us deliver services, such as SMS and

email delivery, customer support tools, scheduling tools, and analytics providers. These

providers may only use information to perform services on our behalf.

Legal and safety

We may disclose information if required by law or to protect the rights, safety, and security of

Highland Farms Oregon LLC, our users, or others.

Business transfers

If Highland Farms Oregon LLC is involved in a merger, acquisition, or asset sale, information

may be transferred as part of that transaction. Any successor will be required to honor this

Privacy Policy.

Third party sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional

purposes. Information sharing to subcontractors in support services, such as customer service,

is permitted. All other use case categories exclude text messaging originator opt-in data and

consent; this information will not be shared with any third parties.

6. Your Choices

SMS opt out

You can opt out of SMS messages at any time by replying STOP to any message. After you

send STOP, we will send a confirmation message and you will no longer receive SMS

messages unless you opt back in.

Email opt out

You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.